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WHAT IS ROUTE PROTECTION?Updated 8 months ago

We understand that waiting for your order to arrive can be an anxious time, and we're here to help you find a better solution. When you check out, you have the option to add Route Protection to your order.

This extra layer of security ensures you're fully covered regardless of the issue, such as non-delivery or package damage.

Here's how it works:
If your package is more than 5 business days late, you can start the claim process. 

 It's a straightforward procedure that requires only a few steps. 
Follow this link: https://claims.route.com/ (route.com), and you'll be guided through the steps. Please don't worry- you'll be safe with Route Protection, and we're confident your issue will be resolved as soon as possible.

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