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Learn about Strikeman dry-fire training systems, fix a problem, get answers to your questions, and contact customer support.

Strikeman Dry-Fire Training Help Center

We apologize for the issue you are experiencing while trying to complete your purchase. There are a few quick solutions you can try to see if they help:

1. If your browser supports the feature, launch a "private" or "incognito window and complete your purchase from this new window.  This will give your browser a "fresh slate" that might solve the problem.
2. If that does not work, try launching a different browser and completing your purchase from the new app.  We recommend Google Chrome, Apple Safari, or Microsoft Edge.
3. If you purchase on a phone, try it on your desktop. Also, if you want to purchase from your desktop, try it on your phone.
4. if everything fails, you can try clearing your browser's cache.  This is usually a last resort as it may also delete your saved passwords, but it will most likely solve the problem.

You can reference these instructions:

Google Chrome:  https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop Microsoft Edge:  https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 Apple Safari:  https://support.apple.com/en-us/HT201265

support.google.com Clear cache & cookies - Computer - Google Account Help When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes specific problems, like loading or formatting issues on sites. In Chrome

support.microsoft.com Delete cookies in Microsoft Edge - Microsoft Support Learn how to delete cookies in Microsoft Edge. Clear all cookies from a specific site or whenever you close the browser.

Apple Support: Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch Learn how to delete your history, cookies, and cache in Settings.

Issues when completing your online purchase

Standard (Basic) Subscription:
The standard version of our app is free to all customers. (Please be advised, you CANNOT use the pro app with the standard system.)

Pro Subscription:
For the pro version, a monthly or yearly subscription must be purchased to use the system. (This IS an additional charge to the purchase of the pro system.)

Monthly Subscription: Priced at $9.99 per month.
Yearly Subscription: Available for a one-time fee of $79.99 per year.

With the purchase of the pro subscription, there is a 14-day free trial before billing begins.

You also have the flexibility to manage your subscription, and you can cancel it at any time through your app store. For iOS users, this means the App Store, and for Android users, it's the Google Play Store.

App subscriptions: Standard vs Pro

The descriptions below will help you order the laser that fits your firearm.

Pistols
You can find the correct size on your pistol by looking at the barrel or on the side of the frame. The magazine will also have a stamped number indicating the size.


 

(The stamp can be seen on the barrel of the firearm.)



 

(Some pistols from manufacturers like Glock will have the marking on the frame. This one indicates it uses a .40 S&W.)

Shotguns
For shotguns, the stamp can usually be found on the barrel for the gauge size. It is widespread to find stamping on the left side of the shotgun.


 
 
 


Rifles
You can find the stamping on the barrel like you would a shotgun on regular hunting or bolt action rifles. It is often stamped on the left side of the barrel.


 


AR platform rifles can vary in size, like 223/5.56, .300AAC, and 308. These details are also located on the barrel. The firearm may also have stamped with specs and serial numbers on it.
Please remember that some AR pistols will use a smaller-sized caliber like the 9mm.


 


Revolvers
Because revolvers are smaller than pistols, the stamp marking for the caliber size can be found on either the barrel or by the handle.


 


With revolvers, we offer the .38 Special cartridge. If your revolver takes a .357 Magnum, our .38 Special laser cartridge will fit into the cylinder. The .357 Sig will NOT fit into the .357 Magnum cylinder.

We recommend you research your caliber gauge if you need help deciding which laser to order. Our final recommendation would be to go to your gun manufacturer's firearm product page and research specs or visit your local gun store.

Purchasing the correct cartridge

Thank you for contacting Strikeman Support. Orders ship in 2-8 business days. 



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